By Matthew Philpott
Self-confidence is a valuable trait in the workplace, but, in some employees, self-confidence manifests itself as arrogance. If employees act as if they know better than anyone else, shooting down others’ ideas or stealing the spotlight at meetings, morale can suffer.
Know-it-all team members can sometimes stifle innovation. As Matthew Morey, CPA, CGMA, a senior staff regulatory analyst at Entergy in New Orleans, pointed out, their attitudes and actions might make…